Commercial Manager (m/f/d)

We’re currently hiring a Commercial Manager (m/f/d). This is your chance to grow your career within one of the largest commercial teams in Central Europe, working with Hilton’s powerful global systems, local know-how, and cross-functional collaboration across departments.

Location: Hilton Vienna Cluster – Hilton Vienna Park | Hilton Vienna Plaza | Hilton Vienna Waterfront

Ready to lead commercial strategy at one of Central Europe’s largest and most dynamic hotel cluster?

Join Hilton Hotels & Resorts Austria and become a key player in shaping revenue performance across 3 iconic properties in Vienna – totaling 1,285 rooms, 44 meeting rooms, and 5,300 sqm of event space.

What you’ll be doing:

• Drive revenue growth and optimize pricing strategies across all segments (transient rooms, group rooms and events)
• Together with RMCC monitor and manage Yield systems, ensuring alignment with property conditions, availability controls and market trends.
• Evaluate and implement multi-channel distribution strategies including Brand.com, OTAs, GDS and Group channels.
• Collaborate on the development of group quotations and support with strategic decision-making based on demand and strategy
• Manage Individual Reservations Team with direct reporting line. Oversee standards for bookings, call handling, upselling and managing of turnaways/waitlists.
• Lead and support cross-departmental communication, particularly with Sales, Front Office and Conference & Events.
• Represent the hotels to external stakeholders such as agencies, corporate clients, sister hotels and national Sales Offices.
• Regularly benchmark competitor activity and contribute to strategic decisions through ongoing market intelligence.
• Prepare and analyse forecasts, budgets, 3-month outlooks and business review reports to track performance and profitability.

What we’re looking for:

• Proven experience in a Revenue, Sales or other commercial leadership role
• Strong analytical mindset with the ability to interpret data and take smart, revenue-driven decisions
• Excellent communication and coordination skills across commercial and operational departments
• A hands-on, proactive approach – you’re driven, passionate and willing to go above and beyond
• Experience with CRS, GDS, RMS, and other hotel systems
• Fluent in English; German speaking is a strong benefit
• Knowledge of the Austrian market and its customer segments is an advantage
• Ideally holding the right to work in Austria (Red-White-Red Plus or equivalent)

Why join Hilton Vienna Cluster?

Your minimum monthly gross salary starts at €3,500, with the clear opportunity for overpayment depending on your qualifications and experience.

• Flat hierarchies and a friendly first-name culture that promotes a strong team spirit
• Thorough onboarding, structured training and a personal buddy to ensure a great start to your Hilton career
• Diverse and dynamic responsibilities that keep your day exciting
• National and international career development opportunities
• Healthy mind & body support, including access to the team member restaurant offering free balanced daily meals
• Regular team events and career development talks
• “Sleep-In Experience” – stay overnight and experience the hotel as a guest
• Amazing travel opportunities through Hilton’s Go Hilton program – discounted stays at thousands of properties worldwide
• We cover your commuting costs – including full reimbursement for your annual public transport ticket

For more behind-the-scenes impressions of life at Hilton Austria, follow us on social media:

Instagram: @karrierehiltonaustria

TikTok: @hiltonvienna

Interested? We can’t wait to meet you.

Please send us your application (cover letter, CV with photo, and relevant certificates) to:

Contact person: Robert Wagner

Email: [email protected]

Looking forward to your application and let’s shape the future of hospitality in Vienna together!

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